COMMERCIAL CLEANING AND PROPERTY MANAGEMENT
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http://www.naks.com.au
Phone:- 1800 707 903
Fax. 0393953722
MOB :- 0410996983

Quality Assurance

It is our policy to provide a Quality Control System which reflects exactly each clients specification and requirements. This first requires a correct transition of the customers requirements and the capability to measure the variance from the required standard, with the process and means available to rectify the inadequacy.

Whilst working to improve and update the system of Quality Control, we monitor and collate all reports relating to quality and discuss these at our monthly corrective action meetings.

Quality Policy & Objective

It is our Quality Management Objective to achieve the lowest possible defects record in fulfilling our clients contractual requirements. As a Quality Company, it is imperative not only to maintain standards but to continue to strive towards excellence.

Quality Control Process

The purpose of the system is to record and establish that the agreed cleaning standards are being achieved and constantly maintained, while areas are highlighted that require greater attention to detail.

The program establishes minimum frequencies for contract performance inspections that are agreed with each client. Once agreed, an inspection will be recorded on to our Quality Inspection Schedule and cross referenced against records.

Quality Inspection reports have been specifically designed to assist in effective monitoring and detail necessary corrective action. These will be completed as per our Quality Inspection Schedule which will encompass the entire contract within a fixed period of time.

These forms are adaptable to any individual contract and can therefore be totally flexible in quantifying measurable elements.

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